Refund Policy for Design and Programming Services – All websites, app development and programming sales are final. In most cases, design mock-ups are created and approved after a payment is received. A detailed invoice will be sent with terms of service. If you agree to demo app development but fail to follow through with a project, we retain the right to bill you for time taken to create the demo at our regular hourly rate of $150.
Charge-backs – If we receive a charge-back or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 charge-back fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the charge-back(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a charge-back, contact us to address any billing issues. Requesting a charge-back or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment. Last Updated: March 2021